Customer Service Coordinator - Remote CONUS

Employer Industry: Customer Support Services Why Consider This Job Opportunity... • Salary up to $43,650 • Eligible for short-term and long-term incentives as part of total compensation • Opportunity for career advancement and growth within the organization • Supportive and collaborative work environment • Chance to make a positive impact on customer satisfaction and experience • Flexible shifts may include nights and weekends What To Expect (Job Responsibilities) • Answer incoming calls with enthusiasm and confidence • Create and dispatch case/ticket to the proper queue • Maintain high-level knowledge of the extensive product suite • Confirm and/or update customer contact information • Handle difficult or sensitive customer situations professionally What Is Required (Qualifications) • Minimum of 1 year of experience in a customer service/support environment • Proven ability to manage time effectively and multitask/prioritize projects • Strong verbal and written communication skills • Ability to work weekends and holidays as needed How To Stand Out (Preferred Qualifications) • Strong computer skills with the ability to learn new technologies quickly • Proficiency in Microsoft Suite Applications including Word, Excel, Outlook, and Teams • Knowledge of support tools such as Salesforce or other remote access tools • Previous call center/inbound support experience • Highly motivated and team-oriented #CustomerSupport #CareerOpportunity #CompetitivePay #Incentives #TeamEnvironment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!