Customer Service Representative

Job Title: Bilingual Customer Service Representative (NO EXPERIENCE NECESSARY) Company: Bush & Bush Law Group... Location: REMOTE Type: Full-time About Us: Bush & Bush Law Group is a leading personal injury law firm dedicated to providing exceptional legal services to our clients. Our team is committed to helping individuals navigate the complexities of personal injury cases with compassion and expertise. We are seeking a dedicated Customer Service Representative to join our dynamic team and contribute to our mission of delivering top-notch client support. Job Description: As a Customer Service Representative at Bush & Bush Law Group, you will be the first point of contact for our clients. You will play a vital role in ensuring a positive experience for our clients by providing excellent customer service, answering inquiries, and assisting with case-related questions. Your professionalism, empathy, and attention to detail will help build and maintain strong client relationships. Key Responsibilities: • Answer incoming calls and respond to client inquiries in a courteous and professional manner. • Assist clients with questions regarding their personal injury cases, providing accurate and timely information. • Schedule and confirm appointments for consultations and meetings. • Maintain and update client records in our case management system. • Collaborate with attorneys and paralegals to ensure clients' needs are met. • Handle client concerns and escalate issues to the appropriate team members when necessary. • Provide general administrative support to the office as needed. Job Type: Full-time Job Type: Full-time Pay: $17 - $19 per hour Benefits: • Dental insurance • Paid time off • Vision insurance Shift: • Evening shift • Morning shift Work Location: Remote Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Shift: • 8 hour shift • Day shift • Evening shift • Morning shift Experience: • Bilingual: 1 year (Required) • Customer service: 1 year (Required) Work Location: Remote Apply Job!