Virtual Receptionist – Starry Solutions

About Our Company: Starry Solutions provides exceptional virtual receptionist services, tailored to the unique needs of small businesses. Our team acts as an extension of their company, building relationships with their clients and fueling their growth. We offer a supportive and collaborative remote work environment. • *Starry Solutions' company page on Indeed is not affiliated with our company. Indeed cannot make any changes to the ownership of the page. Visit our website to learn more about what we do.** Job Summary: Join our growing team of remote virtual receptionists and play a vital role in the success of our clients. As a key member of our company, you'll provide warm, professional, and efficient phone support to businesses across a variety of industries. There will be opportunities for advancement for candidates who excel in the role. Responsibilities: • Answer incoming calls promptly and with a positive, helpful attitude • Accurately capture caller information and... messages, ensuring timely delivery • Address basic client questions according to established guidelines • Schedule appointments and/or transfer calls • Collaborate with team members to ensure exceptional service standards are consistently met Required Skills: • Excellent communication and interpersonal skills • Strong attention to detail and organizational abilities • Ability to work independently in a remote setting with minimal supervision • Computer proficiency and typing skills Experience • 1+ years of customer service or receptionist experience (previous remote work experience is a plus). Preferred Experience: • Prior employment in a remote-based role • Prior customer service experience, particularly in a phone-based role • Familiarity with CRM software or appointment scheduling tools • Fluency in Spanish is desired Required Equipment: • Computer with the ability to run Chrome or our carrier's desktop app • Strong, reliable WiFi • Headset with microphone • Quiet workspace where you can field phone calls What We Offer: • Competitive salary aligned with experience • Be apart of a collaborative and supportive team environment • Potential for growth within our expanding company How To Apply: • Complete the application on Indeed • In the next section you will be prompted to answer the question, "Which of Starry Solutions' Core Values resonate with you the most?" Job Type: Full-time Pay: $25.00 per hour Expected hours: 40 per week Schedule: • 8 hour shift • Day shift • Evening shift • Monday to Friday • Morning shift People with a criminal record are encouraged to apply Application Question(s): • Which of Starry Solutions' Core Values resonate with you the most? Education: • High school or equivalent (Required) Experience: • remote work: 1 year (Preferred) • customer service: 1 year (Required) Work Location: Remote Apply Job!