Insurance Customer Service Representative

Job Description

Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner. To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed! Salary: $15.00 per hour

Benefits

Hourly Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Evenings Off

Career Growth Opportunities

Responsibilities • Complete Binding Authority (about 40 hours). • Past insurance experience is a plus. • Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client. • Must possess knowledge of computer and telephone systems in order to complete tasks. • Establish customer relationships and follow up with customers, as needed. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Maintain a strong work ethic with a total commitment to success each and every day. Requirements • You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license. If you don't have your license, we are willing to help you get one. • Being people-oriented and self-motivated will greatly impact your overall success in this position. • You must be able to communicate effectively and have exceptional written, verbal and listening skills. • You must be able to use a computer and telephone system. • You must have reliable transportation.

Company Description

Crystal Reagan Agency is an independently owned Allstate Agency located in Spring, Texas and serves the surrounding communities by offering personal and commercial protection products to meet the needs of each and every client. Crystal and Ryan are a husband and wife team that understand the struggles that families face and take a family-focused approach with prospects, clients and employees. As a small, tight-knit office everyone has a purpose and serves as an integral part of the team. We believe in the power of team work and reward all members of the team. By joining our office you will gain confidence in your skills as we put strong emphasis on continual training. You will also have a comfortable work/life balance as we understand that sometimes unexpected things come up that require your attention. Apply Job!