Entry Level Customer Service Rep

Department: BeloForm Craft Location: Kansas City, MO Compensation: $18.50 - $27.00 / hour Description At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us. As an innovative and forward-thinking architecture firm, we are dedicated to crafting spaces that not only meet functional needs but also inspire and elevate the human experience. Job Description: The Entry-Level Customer Service Representative at BeloForm Craft in Kansas City, MO will be responsible for providing support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who are enthusiastic about customer service and looking to start their career in a dynamic environment. Location: Kansas City, MO Job: Full time - On site Pay Range: $18.50 - $27.00 hourly Key Responsibilities • Respond to customer inquiries via phone, email, and chat promptly and professionally • Provide accurate information about the company's products and services • Process customer orders, returns, and exchanges accurately • Maintain and update customer records in the company database • Assist with administrative tasks such as data entry, filing, and document management • Follow up with customers to ensure satisfaction and gather feedback • Collaborate with other departments to ensure seamless customer service Skills, Knowledge and Expertise • High school diploma or equivalent • Excellent communication and interpersonal skills • Strong problem-solving abilities and a customer-centric attitude • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Ability to manage multiple tasks and prioritize effectively • Attention to detail and strong organizational skills Benefits • Health, dental, and vision insurance • Paid time off (PTO) and holidays • Retirement plan options (e.g., 401(k)) • Professional development opportunities • Wellness programs Apply Job!