Technology Support Intern

Location(s): United States of America City/Cities: Atlanta Travel Required: 00% - 25% Relocation Provided: No Job Posting End Date: January 31, 2025 Shift:

Job Description

Summary: Technology Field Support Intern Position Overview: We are looking for a proactive and tech-savvy Technology Field Support Summer Intern to join our team for the summer. In this role, you will gain hands-on experience assisting in the setup, maintenance, and troubleshooting of IT equipment and infrastructure. This internship is ideal for individuals passionate about technology and eager to work in a fast-paced, service-oriented environment. Function Related Activities/Key Responsibilities: • Provide on-site support for hardware, software, and networking issues. • Assist with the setup and configuration of desktops, laptops, printers, and other IT peripherals. • Perform routine maintenance tasks, including updates, upgrades, and equipment inspections. • Troubleshoot technical issues, escalating complex problems to senior team members as needed. • Document support activities, including issue resolution steps and best practices. • Collaborate with team members to ensure timely resolution of user requests and incidents. • Assist with inventory management and tracking of IT assets. • Participate in deployment projects, such as equipment rollouts, migrations, and office relocations. • Education Requirements: • Currently pursuing a Bachelor's degree in Information Technology, Computer Science, or a related field • Currently pursuing a degree in a related major with a final graduation date no earlier than December 2025. • Related Work Experience: Familiarity with working in a corporate environment Functional Skills: • Basic understanding of computer hardware, software, and networking concepts. • Strong problem-solving and analytical skills. • Excellent communication and interpersonal abilities. • Ability to lift and move IT equipment as needed. • Willingness to learn and adapt to new tools and technologies. • Familiarity with operating systems (Windows, macOS, or Linux). • Experience with remote support tools and ticketing systems. • Knowledge of IT service management frameworks, such as ITIL, is a plus. • Awareness of cybersecurity best practices. Monthly Salary: Undergraduate: $4,506 Skills: organization Our Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws. Apply Job!