Senior Consultant- Amazon Connect
About Us
Aethereus is an award-winning Salesforce Summit Partner with offices in Texas, USA, and Pune, India. Founded by Salesforce industry veterans, Aethereus works with clients on multi-cloud Salesforce programs with a specific focus on emerging clouds (e.g. Data Cloud, Industry Clouds) to help solve their business needs. Our programs span multiple geographies like US, Europe, UAE and India working on a wide mix of engagements resulting in faster concept-to-market Summit Partner with 5x Award-Winning Work Culture [Winners of - (APAC Partner of the Year Award consecutively for three years 2020, 2021 & 2022) and (Partner Innovation Award 2021 & 2022) To address our client needs, Aethereus believes in hiring and rigorously grooming top notch technical talent. Our technical team regularly works on newer facets of the Salesforce platform like Industry clouds, Lightning Web Components, Omni-Studio, Business Rules Engine and a lot more. At Aethereus, you will be a part of a dynamic team that loves to be challenged on all things Salesforce. Position Overview - We are seeking a highly skilled Senior Amazon Connect Consultant to join our dynamic team. The ideal candidate will have over three years of hands-on experience with Amazon Connect. Job description:- 5+ years of experience leading customer-facing technical projects in Contact Center Technologies. 2+ years of hands-on experience working with Amazon Connect. Expertise in Salesforce CRM integration. 3+ years of experience designing and implementing call routing with dynamic messaging. Proficiency with AWS services, including Lambda, DynamoDB, API Gateway, Lex (Voice/Chat Bots), S3, and Amazon Connect Streams. Programming skills in Node.js, Python, or Java. Experience with CI/CD pipelines and version control tools like GitHub or Bitbucket. Familiarity with WebRTC and SIP technologies. AWS Certified Developer Associate certification (preferred but not required). Why Join Us? Work with a cutting-edge tech stack in a collaborative environment. Competitive compensation and benefits package. Opportunities for career growth and skill enhancement. Supportive and inclusive work culture that values innovation and teamwork Apply Job!