Accounting/Data Entry Clerk - Entry Level

Description: • Accurately input and update client and booking information into our CRM and booking systems. • Ensure all data entries are complete, consistent, and adhere to company standards. • Handle sensitive client information with confidentiality and integrity. • Communicate with clients via phone, email, and chat to understand their travel preferences and requirements. • Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities. • Handle inquiries, concerns, and complaints professionally and promptly. • Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences. • Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations. • Confirm bookings and send detailed itineraries to clients. • Stay updated on travel trends, visa requirements, and safety information for various destinations. • Offer insights and suggestions for travel experiences that match client interests. • Maintain accurate records of bookings, payments, and client interactions using our CRM system. • Process payments and handle invoicing as needed. Requirements: • Proven experience in a similar customer service role or within the travel industry. • Strong communication skills with fluency in written and spoken English (additional languages are a plus). • Proficiency in using booking platforms and CRM systems. • Excellent problem-solving abilities and attention to detail. • Ability to work independently and as part of a team, with a customer-first mindset. Benefits: • Competitive salary with performance-based bonuses. • Remote work opportunity, allowing for flexible hours and work-life balance. • Opportunities for professional development and training in the travel industry. • Access to exclusive travel discounts and perks. • Collaborative team environment with supportive colleagues. Apply Job!