Client Success Manager
In this role, you will be responsible for solutioning maintenance and facilities programs as well as driving growth, renewals, and value with our SaaS clients. You would be an early member of our proactive and dynamic Client Success team and have the chance to work cross-functionally with sales, product, and strategy teams to improve and transform how Lessen’s customers achieve maintenance operations efficiencies.
You’ll create customer success plans for each customer that include onboarding for long term, sustained, adoption and value realization. You’ll build proactive customer playbooks to engage your customers 1 on 1 to uncover their needs and goals and work to align Lessen’s products and services to help customers achieve the outcomes they’re looking for.
Your role is to be an agent of change, a business transformation consultant, and a relationship manager for property management companies that are looking to modernize, drive efficiency, and think creatively about their approach to managing maintenance operations.
What You'll Do
Compensation
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
What You'll Need
Professional Skills
Minimum Qualifications
#IND2
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