Marketing & Guest (Airbnb) Relations Specialist

About the position The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence. Responsibilities • Lead digital presence and brand development across social media platforms. , • Manage Instagram community engagement, responding to comments and crafting personalized messages. , • Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy. , • Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips. , • Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates. , • Provide real-time guest support during designated shifts, including evenings and weekdays. , • Assist the CEO with administrative tasks and manage confidential information. , • Aid in onboarding new properties and maintaining accurate documentation. Requirements • Exceptional communication skills (verbal and written). , • Proficiency in social media management and digital platforms. , • Detail-oriented with strong multitasking abilities. , • Ability to work both independently and collaboratively. , • Experience with Google Workspace tools. Nice-to-haves • Experience in the hospitality or property management industry. , • Familiarity with digital marketing strategies and tools. Benefits • Health insurance Apply Job!