Development Expansion Professional-College Station

About the position The Development Expansion Professional is responsible for driving revenue growth and product penetration in large-scale multi-dwelling properties by collaborating with internal teams and building partnerships with developers and builders. This role ensures that services are available to new residents before their move-in date and oversees the company's presence at new build projects. The position requires strong customer service skills, project management capabilities, and the ability to foster relationships with various stakeholders. Responsibilities • Provide exemplary customer service to build and maintain strong relationships with customers. , • Lead the preparation of project status reports and maintain accurate sales/service records. , • Coordinate with other work streams and projects that may impact project completion. , • Manage special product buildouts like WiFi Ready and Connected Communities. , • Activate company services for residential and business properties in mixed-use developments. , • Conduct outreach to understand clients' project profiles and timelines. , • Monitor industry developments and evaluate competitive services and products. , • Make presentations to managers and developers and attend meetings to maintain company visibility. , • Capture new build/win-back leads and manage project status through formal briefings and reports. , • Educate clients on wiring specifications and build processes for successful project delivery. , • Work with local construction contacts to pull statements of work and project bids. , • Track projects from pre-construction to activation. , • Foster strong developer relationships to favor the company at new build locations. , • Drive timely communications with clients and company partners. , • Prepare regular reports on build-out progress. , • Manage VIP client build-outs and communications. , • Create and deliver face-to-face sales presentations on company products and services. , • Stay informed about the competitive landscape and emerging technologies. , • Retain customer base by ensuring a superior customer experience. , • Attend out-of-office meetings with customers and demonstrate excellent communication skills. , • Exercise independent judgment and discretion in significant matters. Requirements • Bachelor's Degree in a relevant field. , • 5-7 years of relevant work experience. , • Strong customer experience skills. , • Ability to troubleshoot and prioritize tasks effectively. , • Experience in construction projects and taking initiative. , • Excellent teamwork and customer follow-up skills. Nice-to-haves • Experience in sales or marketing within the telecommunications industry. , • Familiarity with project management tools and software. Benefits • Commission eligibility for sales positions. , • Bonus eligibility for non-sales positions. , • Comprehensive health benefits. , • Retirement savings plan options. , • Paid time off and flexible scheduling. Apply Job!