Robert Half is hiring: Technical Writer in Philadelphia
Technical Writer Industry: Fortune 500 Telecommunications company Location: Philadelphia, PA ( hybrid; 4 days onsite, 1 day remote) Duration: contract until 12/31/25 Pay rate: $40-$44/hr We are currently looking for a contractor to help support us building out the official Partner Library of documentation that will be used by our partners. Position Overview: We are seeking a highly skilled and experienced Technical Writer with a strong engineering background to join our team. This role bridges the gap between complex technical architecture and technical requirements with clear, user-friendly documentation for both internal and external teams. The ideal candidate has hands-on engineering expertise and a passion for creating accurate, content tailored to technical and non-technical audiences alike. Key Responsibilities: Documentation Development: Author, review, and maintain technical documents, including technical high-level design for networking components, architecture documentation, API documentation, technical network specifications, and operational knowledge base documents. Understand and translate technical information into clear, concise, easy-to-understand documentation Generate, update and maintain technical documentation for internal and external use, ensuring accuracy and clarity of information Collaborate with key engineers and other stakeholders to gather requirements and technical information for key solutions. Create technical documents and manuals in formats suitable for publication, including but not limited to PDF, HTML, and online systems Implement a system for knowledge management for technical documentation (internal/external) Ensure that all documents are compliant with company policies and procedures, as well as applicable regulations and industry standards, and up to date Monitor and report on the effectiveness of technical documentation, making recommendations for improvements as needed Collaboration: Work closely with key engineers, product managers, and external clients to understand technical details, requirements, and end to end architecture. Participate in engineering deep-dive discussions to gather insights for documentation. Content Management: Manage and create document templates and standards to ensure consistency. Organize and update existing content to reflect changes or advancements. Manage documentation repositories and version control systems. Investigate areas for automation with content management. Audience-Centric Communication: Adapt content for diverse audiences, from technical teams to end-users. Incorporate visual aids such as diagrams, flowcharts, and screenshots to enhance understanding. Tools and Technologies: Use content management systems (CMS), publishing tools, and documentation frameworks like Markdown, DITA, or Confluence. Collaborate using tools such as Git, JIRA, or similar project management software. Automation tools if available. Implement documentation best practices Qualifications: Education: Bachelor?s degree in Engineering, Computer Science, Technical Writing, or related field (or equivalent experience). Experience: 5+ years of experience in engineering or technical writing roles, with a focus on complex technical products or systems. Proven track record of creating comprehensive technical documentation for software, hardware, or related fields. Skills: Strong writing, editing, and proofreading skills with an exceptional attention to detail. Proficiency in explaining technical concepts to non-technical audiences. Familiarity with programming languages, APIs, and software development processes, and networking technologies Apply Job!