USA - Pharmacy Technician
Job title: USA - Pharmacy Technician in Deerfield, IL at
Company:
Job description: Immediate need for a talented Pharmacy Technician. This is a 6+ Week Contract opportunity with long-term potential and is located in Deerfield, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID: 23-47959Pay Range: $18 - 21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:
- This is where you can make a positive impact on Renal Care patients across the US. You will speak with the patients whose lives are saved and sustained by products.
- Responsible for providing accurate, responsive, and efficient prescription processing, placement of orders, backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer or patient requests.
- Set-up new accounts, document service requirements, maintain other records, and prepare customer required reports.
- May be required to handle regulatory procedures for federal and state regulations.
- Responsible for handling aspects of prescription processing and order fulfillment for the Medical Products Renal business through answering calls from a toll-free number and other non-phone related activities (fax, email, etc) in the Remote Order Processing Pharmacy.
- Assist pharmacists with functions related to the receipt, documentation, and fulfilling of prescription orders as permitted by pharmacy regulations.
- Accountable for providing outstanding service to all external customers, patients, and * team members. Collaboration with cross functional departments: Product Information, Distribution Centers, Planning and Deployment, Credit and Collections, Customer Master, various sales representatives, Center for One *, and others.
- Required to balance service and cost for the supply chain organization while meeting or exceeding key performance indicators.
- Responsible for detailing service failures that impact the customer and the organization.
- High school graduate/GED required; Bachelor's Degree is helpful.
- 2+ years customer service or supply chain experience.
- IL Pharmacy Technician License in good standing (Certified preferred).
- Strong verbal and written communication skills.
- Expertise in working with the Microsoft suite of applications and skills for working in web-based applications.
- Demonstrate strong social skills, ability to work in a team environment, attention to detail, and excellent problem resolution skills.
- Ability to be flexible to cover a shift during hours of operation, ranging between 7:00am to 6:00pm CST, Monday through Friday.
- Ability to speak Spanish is an asset, preferred.