Consultative Business Analyst

Job title: Consultative Business Analyst in Woodland Hills, CA at Blue Shield of California Company: Blue Shield of California Job description: Job Category: Business and Data AnalysisJob Description:Your RoleThe Network Performance Analysis and Contracts team focuses on provider network performance analysis, reporting, and consulting. The Data Analyst-Health, Principal role will report to the Senior Director, Provider Services-Network. In this role you will provide consultative services and support for various strategic and tactical initiatives and projects. This role will provide complex analysis for insight and recommendation and collaborate with various business units as thought partner and expert.Responsibilities:Your WorkIn this role, you will:

• Lead Projects end-to-end, working with the client and stakeholders, and delivering the outcomes expected
• Interact with stakeholders, including face-to-face meetings, to gather data and information pertinent to the engagement
• Consult with all levels including senior management, make recommendations, and influence decision making
• Collaborate with various business units as thought partner and expert: Work cross-functionally in analyzing, designing, and developing business solutions
• Participate and collaborate with cross-functional workgroups; support other internal teams such as Contracting, Provider Partnerships, Delegation Oversight, and Provider Operations in developing strategies for improving overall processes, data integrity, and new mandates/regulatory requirements impacting provider networks
• Provide complex analysis for insight and recommendation: Synthesize from complex information into clear takeaways and recommendations using both qualitative and quantitative methods for management review and present to various levels of management
• Summarize findings and present data in formats such as Excel pivots, PowerPoint, Tableau, reports, grids, and tables
• Determine key business issues, develop effective action plans, and implement them to successful conclusion
• Facilitate and manage the roll-out of operational process changes within the team; develop required training documentation, provide mentoring, and facilitate training sessions in support of a successful roll-out
• Develop deliverables that are relevant and easily consumable that allow internal and external customers to receive the information intuitively; provide consultation services to customers on an ad hoc basis or in a formal presentation format

Qualifications:Your Knowledge and Experience

• Requires an MPH, MBA, MS, MA degree in science, social science, public health, MIS, computer science, data science, health services research or business, or BA/BS with demonstrated equivalent work experience
• Requires 10 years of prior relevant experience, with at least 5 years in healthcare (managed care, academic, or government payer)
• Intermediate to advanced knowledge of Microsoft Excel (i.e. ability to model, use formulas, etc.) is preferred
• Experience with Microsoft Access (i.e. link tables, run queries, etc.), Tableau, and SAS is preferred
• Excellent interpersonal skills, communication, and presentation skills. Including previous experience in presenting to leaders
• Exceptional problem-solving and analytical skills
• Ability to work effectively with diverse teams to come up with the best solution and move people and organizations to act
• Ability to influence leaders and stakeholders with no direct reporting relationship
• Ability to work independently, proactively, and with little direction

About the Team:About Blue Shield of CaliforniaAs of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o Member-facing and approved out-of-state roles remain remote.o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.Equal Employment Opportunity:External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. Expected salary: Location: Woodland Hills, CA Apply for the job now! Apply for this job