Customer Service Rep in Paramount, CA
Job title: Customer Service Rep in Paramount, CA at Johnson Service Group
Company: Johnson Service Group
Job description: JSG is hiring a Order Entry Clerk / CSR (Spanish Speaking is a plus) for a TEMP-HIRE position in Paramount, CA!
PAY RATE: $18
Must be able to work every other SaturdayJob Description:The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:
- Must be able to type 50 WPM
- Answer incoming calls in a timely and professional manner
- Process orders and do any necessary follow-up or call-backs
- Have an up-to-date knowledge on the companys products and specials
- Interact and help outside sales representatives with customer requests/inquiries
- Maintain our customer database
- Provide excellent customer service for walk-in customers
- Assist customers in placing their orders by providing product knowledge
- Understand and learn company internal processes
- Receive and resolve customer issues in a professional manner
- Process online quotations and orders
- Help create driver route sheets
- Complete all other tasks and responsibilities as assigned