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Help Desk Technician Level I - (SWING SHIFT) TS/SCI CI Poly (must be able to obtain)

Work from home Full-time role Hiring

About the position As a Help Desk Technician Level I at GDIT, you will play a crucial role in providing technical support and troubleshooting for network, desktop, and systems hardware and software. This position is essential in transforming technology into opportunities, ensuring that the systems that matter most are connected and enhanced. You will be part of a team that is at the forefront of innovation, contributing to the safety and efficiency of operations within government agencies.

Responsibilities

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.

Requirements

  • High School Diploma/GED

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  • 1+ years of related experience

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  • Security+ CE certification

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  • PWS 9.1 certification

Nice-to-haves

Benefits

  • 401K with company match

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  • Comprehensive health and wellness packages

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  • Internal mobility team dedicated to helping you own your career

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  • Professional growth opportunities including paid education and certifications

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  • Cutting-edge technology to learn from

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  • Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

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  • Short and long-term disability benefits

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  • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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