Senior Technical Engineering Lead

Job Title: Senior Technical Engineering Lead – Cloud, DevOps, Cybersecurity & RMM Platforms Location: Remote (Must be available during EST business hours) Anywhere in LATAM Employment Type: Full-Time Salary Range: $4,500 – $6,000/month Level: Senior

Our client is a leading Managed Services Provider (MSP) delivering innovative IT solutions and services. Their mission is to help organizations transform their IT environments, streamline operations, and strengthen cybersecurity. Join a dynamic, fast-paced environment where hands-on contributions are valued, and there’s significant room for professional growth.

We are seeking a Senior Technical Engineering Lead with a strong foundation in DevOps, Cloud Infrastructure, and Cybersecurity, as well as hands-on experience with Remote Monitoring and Management (RMM) tools. This is a hands-on, client-facing role ideal for someone who thrives in a fast-paced MSP environment and enjoys working with cutting-edge technologies.

• Lead engineering initiatives across DevOps, cloud, and security domains.

• Deploy, manage, and optimize RMM platforms such as N-able, ConnectWise, Kaseya, etc.

• Build and maintain cloud environments—Azure is essential, with additional exposure to AWS and Google Cloud preferred.

• Manage and monitor network infrastructure, ensuring high availability and performance.

• Implement and support EDR, MDR, and XDR security solutions.

• Utilize PSA tools like Autotask and Datto for service delivery and automation.

• Create reports and dashboards using PowerBI, with data sourced from SQL and automated via Python scripts.

• Collaborate with internal teams and clients to ensure smooth delivery of IT services and solutions.

• Extensive hands-on experience with RMM tools (N-able, ConnectWise, Kaseya, etc.)

• Deep expertise in Microsoft Azure; working knowledge of AWS and Google Cloud a plus.

• Strong understanding of network infrastructure management and related tooling.

• Experience with EDR/MDR/XDR security platforms.

• Familiarity with PSA tools – especially Autotask and Datto.

• Strong skills in PowerBI, SQL, and Python for data analysis and automation.

• Ability to lead technical initiatives in a fast-paced, multi-client MSP environment.

• Professional certifications (e.g., Microsoft Azure, AWS, cybersecurity-related certs)

• Prior experience in a Managed Services Provider (MSP) setting

• Strong communication skills and ability to collaborate with both technical and non-technical stakeholders

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