We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to capture and assess user requirements to deliver holistic solutions that meet team/company goals. You will be part of a core team responsible for designing, building and maintaining the Salesforce platform and related technologies for the Sales operations and Deal desk departments.

The team’s mission is to drive a coherent, integrated backbone of supporting software systems that is architected for growth, efficiency, and scale. The team is responsible for the overall global information strategy including systems design, architecture, and roadmap. The Business Systems team is an agile organization which helps improve company efficiency and support strategic business initiatives in partnership with its respective business stakeholders

• Collaborate with stakeholders to gather business requirements and identify processes and user needs to create systems requirements.

• Coordinate with cross functional teams to ensure alignment for seamless end to end customer experience.

• Effectively communicate business requirements to delivery team for custom development and testing.

• Deliver Salesforce.com platform enhancements for Sales Operations department as a core member of a team responsible for the design, development, testing and release of enhancements and projects.

• Contribute to cross functional projects for technical development that involve integration between Salesforce and other applications.

• 6-8 years experience in a business systems delivery team, preferably for a company that experienced hyper growth.

• Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.

• Outstanding communication and interpersonal skills with a strong customer service attitude.

• Strong understanding of sales processes (Accounts, Opportunities, Leads).

• Experience with Agile process/ Kanban methodologies.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.