Implementation Project Manager

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

As an Implementation Project Manager at Sedgwick, you’ll have the opportunity to take on new challenges and help solve complex problems for the world’s best brands.

• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations.
• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.
• Take advantage of a variety of professional development opportunities that help you perform your best work, grow your career and your profile.
• Enjoy flexibility and autonomy in your daily work, your location, and your career path.
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

PRIMARY PURPOSE OF THE ROLE: To complete implementation of client programs and to facilitate transition to field operations and account management colleagues at the conclusion of the project.

ESSENTIAL RESPONSIBILITIES MAY INCLUDE:

• Leads Implementation meetings with external client stakeholders and participates in oral presentations.
• Prepares and manages project plan through conclusion.
• Identifies required resources.
• Assigns duties/responsibilities to team participants.
• Communicates activity progress to both internal and external stakeholders.
• Resolves issues that arise.
• Distributes minutes of meetings timely and accurately.
• Responsible for smooth transition of program to permanent colleagues.
• Possesses complete understanding of program design, processes, client expectations and partner relationships.
• Provides best practice recommendations based on customer’s specific needs
• Provides end user training for customers
• Supports the organization's policies and programs.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Create customized documentation, as needed
• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred.

Experience

Five (5) years of related experience or equivalent combination of education and experience required. Property and casualty Insurance claims and/or legal background preferred.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Knowledge of property and casualty insurance claims preferred.
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills, including ability to negotiate priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

TAKING CARE OF YOU

• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Originally posted on Himalayas