IBM Mainframe Operator - Remote (EST Hours) - Current Public Trust Clearance Needed
IBM Mainframe Operator needed for a Contract to Hire opportunity with SOC's client to work Remote (10pm - 6am EST hours). May include some weekend overnight shifts.
- Candidates must have a current Public Trust clearance to be considered for this role.
Our client is seeking an IBM Mainframe Operator to be a member of their Mainframe Operations Team supporting our customers at a government department. This individual will provide Mainframe Operator Services and manage, operate, and maintain IBM Mainframes. Primary Responsibilities Include:
- Serves as an Operator for the mainframe environment, which provides mainframe systems support for -wide customers in an enterprise data center environment.
- Responsible for the monitoring, operations, integrity, and technical support of the Department's IBM System mainframe environment.
- Perform systems operation support, including mainframe operator administration and general troubleshooting.
- Document all platform service processes and procedures and maintain the artifacts I n a document repository.
- Provide monitoring support for mainframe LPARS across all datacenters. Check all monitors for alarms and ensure tickets are open on selected sites down.
- Answer incoming calls and direct request to system engineers if problems can't be resolved quickly.
- Continuously monitor for high priority ticket outages or major issues.
- Perform status updates to BMC system on any open tickets and follow up with customers.
- Verify Batch Jobs that are in the queue for execution.
- Cancel or release and start batch jobs per user request on mainframe LPARs.
- Assist customers with starting VPS printers.
- Recycle customer's ONLINEs per request.
- Release and start system initiators.
- IPL/Shutdown system LPARs during scheduled mainframe outages or as requested.
Required Qualifications:
- High School diploma with 4+ years' experience
- Hands-on knowledge of Mainframe Operations is required for this position
- Must be proficient logging on the HMCs at both sites
- Must have knowledge of Basic Operator commands
- Ability to determine, analyze and resolve software and device related problems
- Demonstrated communication skills and ability to develop positive relationships with customers, team members, vendor service providers and stakeholders
- Strong customer service skills
- Ability to communicate problems and solutions both verbally and in writing to the Government Lead
- Ability to take direction to troubleshoot problems
- Ability to work closely with others in a team environment
- Ability to interface with all customer levels
- IBM z-series Mainframes, IBM TS7720/7740 VTL
- Operating Systems: z/OS
- IBM SW: JES2, TSO, ISPF, SDSF, JCL, FTP, VTAM, SMS, IBM Utilities, Tape Management Software (CA-1), CA-Scheduler
- Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information.
- Must be a U.S. Citizen
Employment Prerequisites The following requirements must be met to be eligible for this position: successful completion of a background investigation and d rug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. #INDSOC Estimated Min Rate: $30.63 Estimated Max Rate: $43.76 Apply tot his job