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Remote E-Commerce Customer Business Manager - Chewy

Work from home Full-time role Hiring

We are seeking an exceptional E-Commerce Customer Business Manager to lead our Chewy and California Pet Pharmacy eCommerce strategy, driving sales growth and category leadership for Nutramax products. As a key member of our US team, you will develop and implement strategies to achieve sales targets and expand our online presence. This is a remote opportunity with a competitive salary and immediate start.

Job Summary

The E-Commerce Customer Business Manager will oversee the development and execution of our US Chewy and California Pet Pharmacy eCommerce strategy, working closely with key accounts to drive sales growth and achieve category leadership. You will be responsible for planning, coordinating, and executing sales and marketing plans, managing budgets, and building strong relationships with customers.

Key Responsibilities

  • Develop and implement eCommerce strategies to drive sales growth and category leadership
  • Manage and build relationships with key eCommerce accounts to deliver annual sales and profit targets
  • Provide P&L oversight to maximize profitability and manage selling expenses
  • Develop and execute annual sales and marketing plans, budgets, and promotional plans
  • Collaborate with cross-functional teams, including Marketing, Demand Planning, and Finance
  • Analyze sales data and market trends to inform business decisions and drive growth

Requirements

  • 5+ years of eCommerce sales and account management experience
  • Commercial awareness, marketing, and sales background preferred
  • Pet category experience a plus
  • Strong commercial and analytical skills, with experience working with Excel
  • Excellent written and oral communication skills
  • Proficient in English, with a second language helpful
  • Working knowledge of eCommerce contracts and web promotion strategies

What We Offer

  • Competitive salary and benefits package
  • Remote work opportunity with flexible scheduling
  • Opportunity to work with a leading brand in the pet industry
  • Collaborative and dynamic work environment

How to Apply

If you are a motivated and experienced eCommerce professional looking to drive sales growth and category leadership, please apply now. We can't wait to hear from you!

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