Job Title:

Unlock Potential: Digital Navigator - Remote/Hybrid Opportunity

Join Our Team:

Workwarp is seeking a highly skilled Digital Navigator to join our team. As a Digital Navigator, you will play a vital role in empowering age and income-eligible participants to achieve their goals through home internet service, internet-capable devices, and coaching in workplace readiness and introductory digital skills.

Role Snapshot:

• Compensation: Competitive salary and benefits package
• Position: Digital Navigator - Remote/hybrid
• Company: Workwarp
• Location: Remote
• Start Date: Immediate openings available

Key Responsibilities:

• Assess clients' access to technology, digital skill level, internet connectivity needs, and internet use priorities to develop personalized plans.
• Track client progress, maintain accurate records, and report outcomes as required.
• Coach clients to use their new technology, meet internet use goals, and attain certifications for workplace readiness.
• Collaborate with the Digital Navigation Team to ensure goals are met, special projects are completed, and administrative duties are fulfilled.
• Schedule learners for courses, group programs, and virtual lessons.
• Provide virtual group and individual lessons, proctor assessments, and perform other duties as assigned.

Requirements:

• Ability to work independently and as part of a team, demonstrating initiative and multi-tasking.
• Attention to detail and excellent observation skills.
• Honesty and ability to perform the assignment with the highest level of integrity.
• Excellent written and verbal communication skills.
• Demonstrated ability to communicate effectively with diverse audiences.
• Computer skills in Microsoft Outlook, Microsoft Teams, Smart Sheets, Word, Excel, and Zoom.

Qualifications:

• Degree preferred, or equivalent experience in library science, social work, or communication.
• Five to seven years of prior training and coaching experience.
• Aging and/or workforce knowledge are a plus.
• Must be authorized to work in the U.S.

Position Logistics:

• This is a remote/hybrid role that may combine office days as needed.
• Candidates must be flexible and able to respond to changing priorities.
• Occasional travel as needed.

Ready to Make a Difference?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now!