Customer Care Executive - Tech Mahindra BPO, Noida

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive at Tech Mahindra BPO, Noida. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring a positive experience.

Key Responsibilities:

• Provide prompt and effective resolutions to customer queries and concerns
• Work in a 24*7 shift environment, with 6 days of working and 1 rotational week off
• Utilize excellent communication skills to build rapport with customers and provide personalized support

Requirements:

• Any undergraduate or graduate degree
• Good communication skills required
• 0-3 years of experience in a BPO or customer care environment (6 months of documented BPO experience preferred)
• Ability to work in a fast-paced, dynamic environment

What We Offer:

• Competitive salary ranging from 1.70 LPA to 3.7 LPA
• Provident Fund and Employee State Insurance available
• Opportunity to work with a leading company in the industry
• Flexible work arrangements, including remote work options

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your updated resume to Ritika Barjatya at 8750005143 or walk-in to our office at B19, Sec-62, Noida, opposite DME College (nearest metro: Sec-62).

Join Our Team:

We offer a low-stress role with great rewards. If you're reliable, willing to learn, and passionate about delivering exceptional customer service, we want you to join our team! Apply now and take the first step towards a rewarding career in customer care.