Remote Call Center Associate Opportunity with Ralph Lauren

Join our dynamic team as a Call Center Associate and enjoy the flexibility of working from home while being part of a renowned brand. Adecco is partnering with Ralph Lauren to hire talented individuals in High Point, NC, who are passionate about delivering exceptional customer experiences.

Job Highlights

• Competitive salary starting at $13.50 per hour, with opportunities for overtime
• Weekly pay and a laid-back work atmosphere with casual dress code
• Comprehensive benefits package, including medical, dental, vision, and 401(k)
• Access to thousands of upskilling courses through Adecco's Aspire Academy
• Flexible work-from-home arrangement (must be local to High Point, NC)

Responsibilities

• Manage a high volume of outbound calls, addressing customer inquiries and concerns
• Identify and resolve complaints in a professional and empathetic manner
• Utilize computer systems to track customer interactions and record details of inquiries and actions taken

Requirements

• At least 1 year of experience in a customer-facing role
• High school diploma or GED
• Friendly, empathetic, and professional demeanor

What We Offer

• Competitive benefits, including medical, dental, vision, life insurance, and 401(k)
• Paid leave, holiday pay, and commuter benefits
• Opportunities for career growth and development through Adecco's Aspire Academy

Adecco is an Equal Opportunity Employer/Veterans/Disabled. We welcome applications from qualified candidates with arrest and conviction records, subject to federal contractor requirements and/or security clearance requirements.

Ready to apply? Click the link below to submit your application and take the first step towards an exciting career with Ralph Lauren.