Staff Support Engineer - IGA

Join Saviynt – Pioneers in Intelligent & Smart Identity Security At Saviynt, we are redefining the future of identity security. As a leading provider of intelligent, cloud-first identity governance and access management solutions, we empower organizations to protect their most critical assets. Our innovative platform leverages advanced AI and machine learning to deliver unparalleled insights and automation, ensuring our clients stay ahead in a rapidly evolving digitallandscape. Joinour dynamic and forward-thinking team and be part of a company that values innovation, collaboration, and excellence. At Saviynt, your skills and passion will contribute to creating secure, seamless, and compliant environments for some of the world’s largest and most complexorganizations. Ifyou're ready to make a significant impact and help shape the future of identity security, Saviynt is the place for you!

Position Overview:We are seeking a motivated and experienced Technical Lead to join Customer Support Technical Excellence team for our Saviynt Identity Governance and Administration (IGA), Privilege Access Management (PAM) platforms. In this role, you will work closely with regional customer support, Product and engineering groups.

The ideal candidate will serve as a technical excellence point for critical production customer issues, drive complex troubleshooting, coordinate with product engineering, and lead resolution efforts while ensuring high platform availability and performance.