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Operations Coordinator

Work from home Full-time role Hiring

Match Retail is an industry leader in sales execution, merchandising, and brand activation for North America’s most recognizable brands. The Operations Coordinator plays a critical role in supporting day-to-day operational execution across field programs and client initiatives, focusing on coordinating people, processes, logistics, and reporting to ensure efficient program delivery.

Responsibilities

  • Support end-to-end operational execution of field programs and client initiatives
  • Coordinate daily workflows, timelines, and operational deliverables
  • Maintain operational trackers, workback schedules, and execution dashboards
  • Support performance tracking, attendance management, and issue resolution
  • Coordinate procurement, shipping, and distribution of program materials and assets
  • Liaise with vendors and internal teams to ensure timely delivery and readiness
  • Track operational costs, process invoices, update budget trackers, and support reconciliations
  • Prepare weekly operational reports and post-program summaries
  • Proactively flag risks, delays, resourcing gaps, or compliance issues and recommend solutions
  • Support process improvements, SOP maintenance, and operational best practices

Skills

  • 1–2 years of experience in operations coordination, field operations, or a similar role
  • Bilingual in French is considered an asset
  • Valid driver's license and access to a vehicle
  • Ability to work flexible hours
  • Strong organizational and time-management skills
  • Detail-oriented with the ability to manage multiple priorities
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)

Benefits

  • Competitive compensation and career growth opportunities
  • Dynamic, collaborative, and performance-driven work environment
  • Exposure to leading brands and strategic retail initiatives
  • A culture that values insights, execution, and measurable results

Company Overview

  • Match Retail is a sales, merchandising and branded retail agency working for major brands across North America. It is a sub-organization of Match Marketing Group. It was founded in 2020, and is headquartered in Mississauga, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is https://www.matchretail.com/.
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