Experienced Customer Engineer - Windows Server Platforms: Drive Innovation and Excellence at arenaflex
At arenaflex, we're not just building software platforms and products – we're shaping the future of digital engineering. As a Customer Engineer - Windows Server Platforms, you'll be at the forefront of this revolution, working with our talented team to deliver cutting-edge solutions that transform the way our clients operate. If you're passionate about technology, customer success, and collaboration, we invite you to join our dynamic team and embark on an exciting journey of growth and discovery.
About arenaflex
arenaflex is a full-service digital engineering solutions company that's redefining the way businesses interact with their customers and employees. With a workforce of over 6,000 talented individuals, we're committed to delivering innovative solutions that drive growth, improve experiences, and accelerate transformation for our enterprise clients. Our culture is built on opportunity, inclusion, and partnership, and we're passionate about creating a community of change-makers who share our vision for a better future.
Our Culture
At arenaflex, we believe that our culture is the fabric of our company. It's what sets us apart and makes us unique. We're a community of high-performing innovators who are passionate about technology and committed to delivering exceptional results. Our culture is built on the following values:
- Opportunity: We believe in empowering our team members to take ownership of their careers and pursue their passions.
- Inclusion: We're committed to creating a diverse and inclusive environment where everyone feels valued and respected.
- Partnership: We believe in collaboration and teamwork, and we work closely with our clients to deliver solutions that meet their needs.
The Role
As a Customer Engineer - Windows Server Platforms, you'll be responsible for delivering proactive services such as education workshops, assessments, and expert guidance to our clients. You'll work closely with our clients to understand their needs and develop tailored solutions that meet their goals. Your expertise will be invaluable in helping our clients to improve their software development processes, enhance their use of technology, and achieve their business objectives.
Key Responsibilities
* Deliver proactive services such as education workshops, assessments, and expert guidance to our clients.
- Train customers and share industry and development expertise.
- Participate in a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals, and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from our consulting practice and product group.
- Maintain and extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
- Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, and gain trust and respect for client's Premier.
- Engineers must also possess strong technical writing, presentation, and training skills.
Requirements
* Technical experience with hybrid infrastructures, architecture designs, and technology management.
- 8+ years experience with customer-facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting, and understanding of Modern IT Architecture and Strategy.
- Azure knowledge:
+ IaaS platform (networking, storage, etc.) + Infrastructure as Code + Governance + Azure Migrate + Well-Architected Framework + Cloud Adoption Framework
- Broad knowledge of on-premises products with deep understanding of the following:
+ Windows Server (Windows Server 2012 R2-2025 = advanced to expert level) + Virtualization (Hyper-V, VMWare, Azure VMWare Services, Azure Stack HCI) + Windows Client (Windows 10/11 - advanced to expert level) + Patching/Windows Update + Networking + Storage + Failover Clustering + Windows Performance + Blue Screen/kernel debugging + PowerShell (scripting, automation, and DSC) + RDS + WVD
- Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments
- Windows and Azure certifications
Salary and Benefits
The salary for this position is between $100,000 and $120,000 annually, depending on factors such as geography, skills, education, experience, and other qualifications. arenaflex offers a comprehensive benefits package, including medical insurance, dental insurance, vision insurance, and 22 days of paid time off.
Ready to Join the arenaflex Team?
If you're passionate about technology, customer success, and collaboration, we invite you to join our dynamic team and embark on an exciting journey of growth and discovery. Apply now to become a Customer Engineer - Windows Server Platforms at arenaflex and help us shape the future of digital engineering. Apply To This Job Apply for this job