Virtual Assistant

Job Type Full-time... Description Join our team as a Virtual Assistant, providing essential administrative support to the Kennedy Care family of programs, comprising five companies with a combined workforce of over 500 employees. In this role, you will play a pivotal part in streamlining communication, executing tasks, and ensuring the smooth operation of our diverse range of programs. As we continue to grow, your proactive multitasking skills and commitment to excellence will contribute significantly to the success and seamless functioning of our expanding organization. If you thrive in a fast-paced, collaborative environment and are ready to make a meaningful impact on thousands of lives, we welcome you to apply. Responsibilities: • Exhibit a strong sense of understanding and actively embody the Mission, Vision and Core Values of Kennedy Care through consistent behaviors, practices, and decision-making. • Serve as the product champion for systems, technology, and tools necessary to provide quick and efficient administrative support to a largely remote team. • Monitor and complete incoming requests from team members in a timely fashion. • Handle incoming calls, emails, and inquiries, directing them to the appropriate parties. • Efficiently prioritize and manage multiple tasks, projects, and deadlines. • Assist in the organization and maintenance of digital files, databases, and records. • Prepare and edit documents, reports, and presentations. • Facilitate effective communication between team members, clients, and external partners. • Assist in organizing and coordinating virtual meetings, webinars, and events. • Collaborate with team members to distribute tasks and updates. • Conduct research and gather relevant information for executive decision making. • Process order requests including but not limited to office supplies, marketing materials, etc.. • Support program and company leadership in identifying opportunities to streamline operations and maximize the benefit of the Virtual Assistants. • Compile and distribute weekly, monthly, quarterly, and annual reports. • Other clerical duties as assigned. Requirements • Proven experience (3 years) in a similar role, preferably in the healthcare industry. • Access to a quiet, remote workspace that offers stable, high-speed internet access, free from distractions, at the employee's expense, enabling effective job performance. • Excellent attention to detail and ability to maintain accurate and organized records. • Strong analytical and problem-solving skills. • Basic to intermediate proficiency in using computer systems, including a strong understanding of operating systems (e.g., Windows, MacOS) and basic troubleshooting skills. • Ability to navigate and utilize various software applications, such as word processing, spreadsheets, email clients, and internet browsers. • Experience working with Google Suite tools, including Gmail, Google Docs, etc., and knowledge of collaboration features within these applications. • Proficiency in remote communication tools, such as video conferencing, instant messaging, and VoIP phone systems. • Passion for delivering exceptional customer and client experiences. • Collaborative mindset and the ability to work effectively with cross-functional teams. • Strong understanding of client relationship management. • Excellent verbal and written communication skills, with the ability to effectively convey information, ideas, and instructions to team members, clients, and partners. • Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. • Self-directed and proactive mindset, with the ability to work independently and drive projects and initiatives forward. • Understanding and commitment to maintaining strict confidentiality of sensitive information. • Position is hybrid, 25% travel required to Kennedy Care home office in Ann Arbor, MI Apply Job!