Remote Data Entry Clerk (Typist) – Medicare Appeals & Patient‑Provider Dispute Resolution Specialist for Healthcare Billing Transparency

About arenaflex – Pioneering Transparency in Healthcare Billing

arenaflex is a fast‑growing, mission‑driven technology firm that blends deep expertise in health‑care policy with cutting‑edge software solutions. Our flagship focus is the No Surprises Act, a federal mandate designed to protect patients from unexpected medical bills. By delivering innovative platforms that streamline Medicare appeals and patient‑provider dispute resolutions, we empower both consumers and providers to navigate the complex billing landscape with confidence and clarity.

Our work is trusted by Federal and State agencies, and we are proud to be a partner of choice for organizations seeking to uphold fairness, accuracy, and transparency in health‑care finance. At arenaflex, we live by the simple yet powerful mantra: “Work Hard and Be Nice to People.” This philosophy shapes a collaborative culture where every team member’s contribution is valued, and kindness is woven into the fabric of our daily operations.

Role Overview – Why This Position Matters

As a Remote Data Entry Clerk (Typist) at arenaflex, you will become an essential part of a dedicated team that safeguards the integrity of Medicare appeals and patient‑provider dispute data. Your meticulous attention to detail will directly support the No Surprises Act initiative, ensuring that billing information is accurate, timely, and compliant with federal regulations. This role is fully remote, offering the flexibility to work from home while maintaining a strong connection to a purpose‑driven organization.

Key Responsibilities

• Data Management: Accurately transfer case information from internal systems into the IDR (Individual Dispute Resolution) Portal, vigilantly spotting inconsistencies and flagging any anomalies for immediate resolution.
• Document Upload & Organization: Upload all relevant case file documents—such as appeal letters, provider statements, and patient communications—ensuring each file is correctly labeled and easily retrievable.
• Quality Control & Auditing: Conduct regular reviews of entered data against source documents, correct errors, and generate quality‑control reports to maintain a data accuracy score of 98 % or higher.
• Clerical Support: Perform ancillary tasks including printing, mailing, faxing notices, imaging, and indexing to keep the workflow smooth and compliant with contractual obligations.
• Regulatory Compliance: Stay current with CMS guidelines, the No Surprises Act provisions, and other relevant regulations to ensure all data handling practices meet federal standards.
• Collaboration & Communication: Liaise with internal stakeholders—such as case managers, compliance officers, and IT support—to resolve data‑related issues quickly and efficiently.
• Continuous Improvement: Suggest process enhancements, automation opportunities, and best‑practice documentation methods to increase team productivity and data reliability.

Essential Qualifications

• Minimum of 2 years experience in medical data entry, preferably within a CMS environment or a large insurance organization.
• High School Diploma or equivalent; additional coursework in health‑care administration, medical terminology, or related fields is a plus.
• Demonstrated ability to achieve data quality scores of 98 %+ and timeliness goals with 99 % accuracy.
• Residency requirement: Must have lived in the United States for at least 3 of the past 5 years to meet Federal contract eligibility.
• Proficiency with standard office software (Microsoft Office Suite, Google Workspace) and familiarity with data‑entry platforms or portals.

Preferred Qualifications

• Experience with the IDR Portal or similar dispute‑resolution systems.
• Certification in medical coding (CPC, CCS) or health‑care compliance.
• Prior work on projects related to the No Surprises Act or other health‑care consumer protection initiatives.
• Strong analytical mindset with a track record of identifying and correcting data anomalies.
• Excellent written and verbal communication skills, especially when interacting with external providers and patients.

Core Skills & Competencies

• Attention to Detail: Ability to spot minute discrepancies in large data sets and correct them without hesitation.
• Organizational Acumen: Efficiently manage multiple case files, prioritize tasks, and meet strict deadlines.
• Technical Literacy: Comfortable navigating web‑based portals, uploading documents, and troubleshooting basic technical issues.
• Regulatory Insight: Basic understanding of health‑care laws, especially the No Surprises Act and CMS regulations.
• Interpersonal Skills: Collaborative attitude, capable of building productive relationships with both internal teams and external partners.
• Adaptability: Flexibility to adjust to evolving project requirements, new software tools, and shifting regulatory landscapes.

Career Growth & Learning Opportunities at arenaflex

arenaflex invests heavily in the professional development of its employees. As a Data Entry Clerk, you will have access to a robust learning ecosystem that includes:

• Online training modules covering health‑care policy, data governance, and advanced Excel techniques.
• Mentorship programs pairing you with senior analysts and compliance experts.
• Opportunities to transition into higher‑impact roles such as Data Analyst, Quality Assurance Specialist, or Project Coordinator within the health‑care technology division.
• Regular webinars hosted by industry leaders on emerging trends in health‑care billing, telehealth, and regulatory compliance.
• Support for certifications (e.g., Certified Professional Coder, Certified Health Data Analyst) through tuition reimbursement.

Work Environment & Culture

At arenaflex, we believe that a supportive, inclusive, and flexible work environment fuels innovation. Our remote‑first policy means you can work from any location in the United States, provided you meet the residency requirement. Key cultural pillars include:

• Kindness & Respect: Every interaction is guided by empathy, ensuring a welcoming atmosphere for all team members.
• Transparency: Open communication channels keep you informed about company goals, project milestones, and performance metrics.
• Work‑Life Balance: Flexible scheduling, generous paid time off, and a focus on mental‑wellness help you maintain a healthy equilibrium.
• Diversity & Inclusion: We celebrate diverse perspectives and actively recruit talent from underrepresented groups.
• Recognition & Rewards: Regular acknowledgment of achievements through peer‑nominated awards, performance bonuses, and career‑advancement pathways.

Compensation, Perks & Benefits

While exact salary ranges are determined based on experience and geographic location, arenaflex offers a competitive compensation package that includes:

• Base salary aligned with industry standards for remote data‑entry roles.
• Performance‑based bonuses tied to data‑quality metrics and project milestones.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings options with company matching contributions.
• Paid parental leave, sick leave, and vacation days.
• Home‑office stipend to equip your workspace with ergonomic furniture and essential technology.
• Access to an employee assistance program (EAP) for counseling, financial advice, and wellness resources.
• Opportunities to attend virtual conferences and industry events at no cost to you.

How to Apply – Join arenaflex’s Mission‑Driven Team

If you are a detail‑oriented professional who thrives in a remote setting and is passionate about making health‑care billing fairer for every patient, we want to hear from you. At arenaflex, you will play a pivotal role in a national effort to protect consumers from surprise medical bills while advancing your own career in a supportive, forward‑thinking environment.

Take the next step toward a rewarding career—apply today and become part of a team that truly makes a difference.

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