[Remote] Senior Salesforce Administrator

Note: The job is a remote job and is open to candidates in USA. LifeStance Health is a leading mental health practice group dedicated to helping individuals and communities with their mental health needs. They are seeking a Senior Salesforce Administrator to join their agile team, focusing on the Health Cloud, Experience Cloud, and Sales Cloud modules to develop technical solutions and optimize Salesforce integration.

Responsibilities

• Serve as a project lead for credentialing’s participation in the integration and ongoing optimization of Salesforce Health Cloud
• Develop system and workflow solutions that meet the scope and requirements while focusing on scalability and maintainability
• Work closely with Product Owners and business stakeholders to ensure scope and requirements are properly defined and executed upon
• Collaborate with Quality Assurance (QA), product owners, and designers
• Act as a subject matter expert for credentialing systems, workflows, and operational processes, including assisting with issue resolution and help desk support
• Interface with team members to troubleshoot, debug, and fix issues in production and sandbox environments
• Manage system releases and communication to team members
• Create reports, dashboards, and custom report types
• Manage users, profiles, roles, permission sets, and permission set groups
• Create complex flows utilizing loops, email alerts, and custom actions
• Readily share knowledge across the team
• Champion best practices, coding standards, and documentation
• Participate and engage in all Scrum Ceremonies and regular code reviews
• Develop, maintain, and deliver training materials and user guidance related to Salesforce Health Cloud and credentialing systems
• Evolve individual Salesforce certifications and credentials
• Help shape the platform roadmap and influence architectural decisions
• Serve as a trusted technical partner to Product, QA, and business stakeholders

Skills

• Certified Salesforce Administrator preferred
• 3+ years of experience working with the Salesforce Platform
• Experience working in an Agile environment following SDLC
• Must comply with HIPAA rules and regulations
• Ability to collaborate on projects across stacks and blended teams
• Must be data driven, objective, and goal oriented
• Effectively communicate and understand project requirements
• Strong sense of ownership and ability to work cross functionally
• Self-driven with the ability to work with minimal supervision
• Qualified candidates must be legally authorized to be employed in the United States
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
• Experience in a Healthcare setting preferred
• Experience with Gearset (or equivalent Salesforce DevOps tooling)

Benefits

• Medical
• Dental
• Vision
• AD&D
• Short and long-term disability
• Life insurance
• 401k retirement savings with employer match
• Paid parental leave
• Paid time off
• Holiday pay
• Employee Assistance Program

Company Overview