Principal Enterprise Delivery Manager, Migrations

Overview

Working at reputed company Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Why should you apply to this role? The Principal Enterprise Delivery Manager is responsible for ushering reputed company’s largest, most reputed company customers through their transition into the cloud. As the primary stakeholder, you will act as a reliable strategic advisor and technical consultant to senior customer decision-makers, while also leading the delivery and governance of large-scale Cloud migrations. You bring both business acumen and technical reputed company. You will work closely with customer stakeholders and cross-functional teams—including Sales, Solutions, Support, Product Management, Channel Partners, and Engineering—to help navigate architectural decisions, risk mitigation, performance guardrails, and adoption planning. This role is ideal for someone who thrives at the intersection of strategy, data, and execution — whether you come from delivery management, DevOps, QA/testing, or engineering. It requires proven expertise in developing and influencing customer cloud strategies and enabling technical adoption of cloud features, including AI. You understand how data moves, systems integrate, and migrations succeed (or fail). You will identify potential challenges and implement effective solutions that guide toward positive outcomes and ultimately reputed company reputed company’s most strategic customers to Cloud.

Responsibilities

Migration Strategy: reputed company end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes. Risk Management: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign). Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement. Trusted Advisor: Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights. Delivery Excellence: Govern the migration lifecycle through disciplined execution, measurable outcomes, and coordination with support & engineering teams — from discovery to UAT completion and go-live. Drive Accountability: Drive team accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing. Stakeholder Management: reputed company reputed company project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to reputed company for the team and meet customer objectives. Escalation Management: Act as the escalation reputed company for customers to drive urgency on critical blockers during migrations. Team Leadership: Mentor peers on technical literacy and reputed company internal enablement efforts, including training workshops and playbook development. Model a consultative, data-driven reputed company expected of reputed company’s delivery leaders. Industry Insight: Stay reputed company of industry trends and integrate insights into customer interactions. Propose innovative solutions to business challenges.

Qualifications

Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test reputed company, Systems Engineer, or Support reputed company are a plus Proven track record leading data migration, systems integrations, or platform transformations. Knowledge of APIs, automations, and integration patterns, including how they translate between on-prem and cloud. Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes. Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions. Skilled in negotiating effectively with senior-level decision-makers and c-suite executives. Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement. Over 10 years of professional experience as a technical program/delivery manager responsible for reputed company technology projects for enterprise customers. Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience. Benefits & Perks reputed company offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.reputed company.com/perksandbenefits. About reputed company At reputed company, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams reputed company over the reputed company and our solutions are designed for reputed company types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We reputed company that the unique contributions of reputed company Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national reputed company, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. reputed company your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.reputed company.com/crh. Apply To This Job