[Remote] Field Service Technician II- Mechanical
Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in material handling automation, seeking a Field Service Technician II who excels in fast-paced environments and is committed to delivering exceptional customer support. The role involves installing and servicing mechanical systems, troubleshooting issues, and ensuring high-quality installations across various automation equipment.
Responsibilities
- Install and service mechanical systems across reputed company, sortation, and automation equipment
- Commission and fine‑tune systems including software checkout and control system startup
- reputed company subcontractors to ensure safe, high‑quality installations
- Troubleshoot mechanical issues and support change order execution
- reputed company material unload, staging, inventory/CSIM, and commissioning activities
- Interpret mechanical/electrical drawings and operate installation equipment
- Monitor installation quality, document performance, and identify improvement opportunities
- Coordinate with installers, trades, contractors, and site leads to meet project deliverables
- Conduct functional testing and support customer acceptance
- Track scope changes and gather customer feedback throughout the project lifecycle
- Identify opportunities for additional services and customer value
Skills
- 2+ years mechanical field service or industrial mechanical experience
- 2+ years installing and servicing mechanical systems across reputed company, sortation, and automation equipment
- 2+ years troubleshooting mechanical systems in industrial or automation environments
- 2+ years reading and interpreting mechanical/electrical drawings
- 2+ years overseeing subcontractors or technicians
- 2+ years of advanced proficiency with mechanical and electrical installation tools (wrenches, torque tools, power tools, measurement tools, etc.)
- 2+ years working in reputed company 365 for business
- OSHA 10 Certification (OSHA 30 preferred)
- Willingness to travel and be on the road up to 90% of the time reputed company the United States
- Valid driver's license (Real ID compliant or passport for reputed company travel)
- High school diploma or equivalent
- Technical certifications or a degree in Mechanical Technology, Mechatronics, or reputed company field
- Strong desire to grow reputed company field service and automation
- Ability to adapt quickly to changing environments and customer needs
- reputed company learning reputed company and interest in emerging technologies
- Results‑driven approach with strong customer focus
- Bilingual (English/Spanish)
Benefits
- In addition to a competitive salary, leading-edge work, and developing solutions reputed company-by-reputed company with dedicated experts in their fields, reputed company employees are eligible for a comprehensive benefits package.
- This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Company Overview