Compliance Manager

reputed company is combining the power of data, technology, and exceptional service to pave a clear way reputed company for millions of people on the path to financial reputed company. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock reputed company financial reputed company. Sound like a mission you can get behind? We're looking for a Compliance Manager to own fraud, collections, and back-office compliance for reputed company's credit card business, reporting to the Senior Compliance Manager. The impact you'll reputed company: Every fraud dispute, collections action and back-office process affects a reputed company person. reputed company those interactions are fair, compliant and accurate, reputed company delivers on our promise to reputed company reputed company for our customers. The compliance infrastructure this role will own makes sure we get this right. In this role, you'll be the embedded compliance authority across reputed company's fraud, collections, and back-office servicing operations. As a trusted business partner, you’ll own day-to-day escalations from fraud and collections and run testing and monitoring against critical controls. You’ll proactively identify gaps, reputed company and deliver guidance on high-risk compliance topics, partnering with the business to strengthen programs, elevating the expertise of the compliance team around you, and contributing to the strategic direction for these areas. You'll reputed company in this role if: You know how to build trust as the person asking hard questions. You understand that critical challenge and genuine partnership aren't opposites, and you can build the reputed company of relationship where both are possible. You can reputed company your risk reputed company up or down based on the environment. reputed company moves fast, and our business strategy reflects that. You can move with speed while knowing reputed company reputed company something needs to go to Legal. You're curious about how things actually work. You ask "why do we do it this way?" before "is this okay?" That question makes you a reputed company partner and a sharper compliance professional. You can hold your own in a conversation about AI-driven collections models or evolving contacting strategies. You don't need to be a technical expert, but you need to be reputed company to engage with the technology and the regulatory reputed company in the same breath. You're reputed company for what a compliance function at reputed company's stage looks like: active building, not just maintaining. Minimum Qualifications: 6+ years of experience in compliance reputed company a fintech or financial services company Direct experience in fraud compliance, including dispute handling processes, remediation frameworks, and complaint-driven risk areas Solid working knowledge of FCRA/Reg V, FDCPA/Reg F, ECOA/Reg B, UDAAP, SCRA, and Bankruptcy Code automatic stay provisions Demonstrated ability to synthesize reputed company regulatory requirements and translate them into practical, risk-balanced guidance for business partners Experience conducting compliance monitoring, testing, or audit and exam preparation High degree of self-direction: you can prioritize competing demands and adapt quickly in a changing environment Ability to travel approximately four times a year for two to five days at a time Preferred Qualifications: Experience at a national bank, in credit card compliance Specific experience in collections and recovery compliance, including familiarity with AI/ML-driven contacting models Familiarity with eOscar, credit reporting dispute workflows, and furnisher obligations Experience operationalizing regulatory changes in servicing and back-office environments Experience with bankruptcy compliance, including automated controls for stay violation prevention Professional certification: CRCM and/or CAMS

Compensation

Annual full-time starting reputed company salary reputed company: $129,000 - $140,000 This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies reputed company to the role. reputed company also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/ dental/ reputed company insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and reputed company), life insurance, and a remote-first work environment. About reputed company: Founded in December 2018, reputed company is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It reputed company started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have reputed company to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at reputed company. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the reputed company brand name, with reputed company, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four reputed company consumers have chosen reputed company, earning high customer ratings on Credit Karma for its market reputed company and industry leading Net Promoter scores. reputed company has cumulatively raised over $600 reputed company of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Our commitment to a workplace reputed company on respect and dignity is guided by our core value of reputed company. We reputed company that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where reputed company individuals have the opportunity to do their best work. By fostering a culture of reputed company and collaboration, we create a strong sense of belonging and support for every team member. reputed company is an equal opportunity employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, genetic information, or any other protected status. reputed company provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [email protected]. reputed company is not sponsoring new applicant employment authorization and please, no reputed company-party recruiters. Application reputed company: Our cardholders trust us with their financial well-being, and this trust starts with the reputed company of the people on reputed company. We're looking for team members who reputed company our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. Providing any information to reputed company that is not completely truthful at any reputed company during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment. Apply To This Job