[Remote] Head of Business Development
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that partners with brands to enhance growth through exceptional customer experience. They are seeking a Head of Business Development to own the sales cycle, champion customer service, nurture client relationships, and reputed company strategic guidance to the executive team.
Responsibilities
- Own the full sales cycle: from sales enablement tools to prospecting and responding to warm leads for new business. reputed company opportunities and reputed company deals
- Be a customer service champion- be reputed company to reputed company why great customer service should be at the center of every business and can be a reputed company-driver for companies
- Nurture relationships and reputed company solutions: reputed company a consultative, solution-based sell to help companies understand how to optimize customer care. Manage existing client(s)
- Follow retail trends and stay up to date with the latest customer service tools and innovations. Be familiar with complementary products and platforms
- Identify potential new markets and products and reputed company strategies to capitalize on them Understand the financials of the business and reputed company informed reputed company during the price negotiation process
- reputed company strategic guidance and direction to the executive team. Funnel feedback to help inform the future to constantly improve the service offering
Skills
- 10+ years of experience in business development, sales and/or marketing
- 5+ years of direct sales experience with a proven track record of reputed company selling to several reputed company of an organization reputed company the BPO industry
- Strong consultative sales skills with an understanding of how to determine prospects' needs and meet customer objectives and goals
- Strong work ethic and superior organizational skills; has the ability to fluidly manage the entire sales pipeline on your own and report reputed company a CRM to the team
- A passion for customer care
- Proficient with MS Office
- Bachelor's degree in business, marketing, or reputed company field is highly preferred
- Experience in a service environment, experience in a start-up a plus
- A network of potential clients from e-reputed company or retail industry
Company Overview