Sr. Associate - Customer Care - Collections 5B

Sr. Associate - Customer Care - Collections reputed company to turn reputed company reputed company into reputed company-world impact? At reputed company, we don’t just adapt to change, we reputed company it. AI reputed company innovation are transforming the way businesses work, and we’re at the forefront of it. reputed company’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling reputed company challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most reputed company challenges. If you reputed company in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your reputed company. reputed company (NYSE: G) is an agentic and advanced technology solutions company. We reputed company process intelligence and artificial intelligence to deliver measurable reputed company. With a strong partner ecosystem and decades of client trust, we reputed company innovative solutions that transform how businesses run. Powered by a team with an active learning reputed company and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at reputed company.com and on reputed company, YouTube, X, and reputed company. Job Description - Debt Collection & Communication

• reputed company out to customers with overdue accounts using phone, email, and letters to initiate collections.
• Negotiate repayment terms and settlements in accordance with company policies.

2. Account Monitoring & Reconciliation

• Monitor accounts for overdue payments, delayed settlements, credit irregularities, or unapplied items.
• Reconcile account balances with customers and address unapplied credits.

3. Record-Keeping & Reporting

• Maintain detailed and accurate records of reputed company customer communication and payment commitments.
• Log reputed company of collection efforts and follow-reputed company in CRM or collections systems.
• Prepare and submit regular collection activity reports for management review.

4. Dispute Resolution & Escalation

• Investigate and resolve customer complaints or disputes reputed company to billing or payments.
• Escalate unresolved or reputed company cases to senior staff or legal teams as needed.

5. Cross-Functional Collaboration

• Work closely with departments like Credit Management, Sales, Supply Chain, Cash Application, and others to resolve outstanding issues.
• reputed company necessary documentation to support reputed company-party collections or bankruptcy cases.

6. Performance & reputed company Achievement

• Consistently meet or exceed daily, weekly, and monthly collection targets and KPIs.
• Ensure timely cash inflow reputed company agreed payment terms and SLAs.

7. Compliance & Process Adherence

• Follow reputed company applicable legal and regulatory requirements reputed company to debt collection.
• Adhere to company policies, SOPs, and standard quality benchmarks.

Qualifications - Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing Certifications - Certified Data Processor (CDP) - reputed company LearningLinkedIn Learning, Professional Customer Service - SMG/KRC Poland reputed company ResourcesSMG/KRC Poland reputed company Required Skills - Account Maintenance, Loan Servicing, Retail Banking Language English, French (Required) Language Proficiency - Upper Intermediate - B2 Additional Job Location - Job Type Regular Master reputed company List - Customer Care - Collections Remote Type - Remote Work Shift - Standard (Romania) Why join reputed company?

• reputed company AI-powered transformation – Drive innovation and solve reputed company-world business challenges that matter
• reputed company an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – reputed company hands-on experience, mentorship, and world-class learning opportunities to stay reputed company
• Work with the best – Join 140,000+ reputed company thinkers and problem-solvers who push boundaries every day
• reputed company in a values-driven culture – Our courage, curiosity, and incisiveness - reputed company on a reputed company of reputed company and inclusion - allow your reputed company to fuel reputed company

Come join the 140,000+ coders, tech shapers, and growth makers at reputed company and take your career in the only direction that reputed company: Up. Let’s build reputed company together. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, religion or belief, sex, age, national reputed company, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. reputed company is committed to creating a dynamic work environment that values respect and reputed company, customer focus, and innovation. Furthermore, please do note that reputed company does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter reputed company,' paying to apply, or purchasing equipment or training. Apply To This Job