Chat Support Agent
Overview
We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, contributing to overall customer satisfaction ... Duties - Handle incoming customer inquiries via phone, email, and chat - Provide information about products and services - Assist customers with order placement, modifications, and cancellations - Resolve customer complaints in a professional manner - Perform data entry tasks accurately and efficiently - Conduct outbound calling campaigns to follow up with customers Skills - Strong customer support and client services skills - Proficiency in sales techniques - Excellent data entry abilities - Outstanding customer service orientation - Familiarity with computerized systems for managing customer interactions - Bilingual proficiency is a plus - Experience in outbound calling is advantageous - Ability to handle cash transactions with precision - Proficient phone etiquette Job Type: Part-time Pay: $18.78 - $21.88 per hour Benefits: 401(k) Health insurance Paid time off Vision insurance Work from home Shift: Day shift Evening shift Rotating shift People with a criminal record are encouraged to apply Work Location: Remote Apply Job!