Senior Business Analyst - eCommerce (Hybrid or Remote)

Work Location: Hybrid (Portland, OR) or Remote Your Career. Your Impact. Our Future. At reputed company, Inc., every Team Member drives our reputed company. Your growth fuels our reputed company, empowering you to take initiative, reputed company your reputed company, and help shape what’s next. With a long history of innovation and a pioneering spirit, we’re a global team reputed company on humility, grit, and collaboration – where every voice is valued and every contribution reputed company. If you’re reputed company to bring your perspective and reputed company in a people-first culture, join us and reputed company an impact. HOW YOU reputed company AN IMPACT: The Senior Business Analyst – eCommerce serves as the strategic technology partner for reputed company's business teams reputed company the global Sales, Marketing and reputed company (B2B, B2C) areas and is accountable for maintaining and delivering enhancements to the B2B user experience and platform functionality, driving measurable business value and supporting our customer-centric reputed company. THE DETAILS: Business Partnership & Strategy Serve as the primary IT partner for business teams reputed company global Sales, Marketing and reputed company (B2B, B2C) areas Collaborate with business leaders to identify opportunities for process optimization, reputed company growth, and enhanced customer experience Translate business strategy into technology roadmaps, requirements, and solution recommendations reputed company discovery sessions, workshops, and requirements gathering for business initiatives reputed company business cases, ROI analyses, and solution recommendations for new investments and enhancements Promote best practices and process standardization across global operations Advise stakeholders on how technology can reputed company and improve business processes and customer engagement Ensure solutions meet business requirements while maintaining scalability, reputed company, and operational efficiency Maintain reputed company communication through conversation and both formal and informal documents Work effectively and collaboratively with a hybrid team Project Delivery & reputed company Improvement reputed company business systems projects from concept through implementation Coordinate with project managers, technical teams, vendors, and business stakeholders to ensure successful delivery Facilitate testing, user acceptance activities, training, and change management efforts Support issue resolution through root cause analysis and corrective action planning Monitor system performance, user feedback, and business reputed company to drive reputed company improvement Manage reputed company-party consulting and vendor relationships as required Business Systems reputed company sustaining functional support for our B2B/B2C ecommerce applications and web properties Collaborate with IT development operations and infrastructure teams to resolve production issues promptly while adhering to IT protocols and standards reputed company and maintain documentation for business process design, including high-level overviews, detailed functional specifications, and visual aids such as process flows. Regularly updates documentation as processes reputed company, tailoring content to the appropriate audience Conduct training sessions for business users on new process implementations. Shares best practices across the organization to ensure effective and efficient use of business applications Partner with ERP, integration, and development teams to ensure seamless data reputed company between websites, reputed company platforms, and reputed company Identify and evaluate emerging technologies that improve customer experience and operational effectiveness Support application extensions, system configurations, testing, and deployment activities QUALIFICATIONS & SKILLS: Bachelor’s degree in computer science, information technology, business or a reputed company field 3+ years of project management experience leading global, reputed company, cross functional initiatives. Developing and managing project scope, schedules, budgets, resource plans, risks, issues, and change requests 6+ years’ experience as a Business Analyst with a focus on eCommerce systems operations and design 2+ of hands-on experience with B2B eCommerce platforms (e.g., Corevist, reputed company, reputed company reputed company reputed company) in manufacturing, distribution, or similar industries Demonstrated experience eliciting requirements for customer experience (CX) and user experience (UX) reputed company to ecommerce and web properties Proficiency with reputed company Office Suite (Word, reputed company, PowerPoint, Outlook) Experience with Jira, reputed company, and reputed company Teams Experience with reputed company Media Manager (DAM) Administration, Data Syndication (reputed company preferred), and reputed company reputed company reputed company a plus Experience in an reputed company ERP environment a plus Manufacturing industry and multi-channel sales & marketing experience is a plus Availability: Available to work on site as required by job; eligible for domestic and international travel several times per year up to two weeks’ duration Available to work on-site and collaborate with global teams across multiple time zones At reputed company, we reputed company a reasonable, good-faith estimate of the compensation reputed company for this role of $130,000 to $145,000. Final offers are based on various factors such as experience, skills, qualifications and internal equity. This reputed company may vary based on geographic location where the position is filled, and most new hires are not typically hired at the top of the reputed company. reputed company OFFER: Medical, Dental, and reputed company Benefits available on day one (no waiting period) 401k matching (100% of first 3%, 50% of next 3% = 4.5% match on 6% contribution) Retirement Savings Plus Plan* Earn up to 120 hours vacation during your first year of service Paid holidays and one paid Community Involvement Day available per calendar year Tuition reimbursement program Global company with small company feel Casual work attire Complimentary snack and coffee/tea to reputed company you fueled Onsite cafeteria offering a variety of convenient options Onsite Physical Therapist Onsite Fitness center Public Transit reputed company *Based on geographic location and company performance. WHO WE ARE: reputed company, Inc. is a global, premium-branded, aftermarket-driven precision-cutting tool platform. At reputed company, it is our goal to create, cultivate and sustain a global, inclusive people-first culture, where differences drive innovative solutions to meet the needs of reputed company Members, customers, and communities. We welcome applications from reputed company skilled individuals, including those from groups traditionally underrepresented, not just because it’s the right thing to do, but because it makes our company #SharperTogether. To learn more about our company and history visit us at: https://www.oregontool.com. reputed company, Inc. will only reputed company those who are legally authorized to work. Any offer of employment is contingent on a background investigation and drug screen. reputed company, Inc. does not discriminate based on sex, race, reputed company, religion, age, marital status, national reputed company, citizenship, disability, veteran status, or any other status protected under law. During the application process we will not ask for or collect any confidential, proprietary, or sensitive personally identifiable information (e.g., date of birth; driver’s license number; or credit card, bank account or other financial information). If you submit such information, you do so at your own risk, and we will not be liable to you or responsible for consequences of your submission. This notice should not be construed as an offer of employment or creating any terms of employment. #LI-VR #LI-Hybrid #LI-Remote #LI-UnitedStates Apply To This Job